Welcome To Thermacell LIV Support

A Dedicated Team Behind Every Installation

Every LIV system is backed by warranty coverage and a dedicated support team ready to assist you throughout the season.

Our team can help with:

▪ Product Knowledge – Questions about system setup, operation, and best practices
▪ Troubleshooting – Assistance diagnosing and resolving issues with installed devices
▪ Solutions & Warranty Support – Help with ordering, warranty claims, replacements, and general support needs

For Consumer Support, please contact: customerservice@thermacell.net

PRO Partners needing immediate support can call 781.778.7797.