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Light Sequences

Light Sequences

Component

Light Sequence

Description

Resolution

Repeller

Chasing Amber

Unit is Warming Up
Protection Zone Not Ready

Normal Sequence

Repeller

Solid Blue

Unit is At Temperature
Protection Zone is Ready

Normal Sequence

Repeller

Flashing Red

Refill is Missing

Insert a Refill

Repeller

Periodic Flashing Red

Repellent Cartridge is Getting Low

Order More Refills

Repeller

Solid Red

Refill Cartridge is Empty

Replace Refills and Reset Refill Life

Repeller

Flashing Red and White

Temperature Issues

Call Thermacell Pro Support

Repeller

Solid Green

Communication Error

Call Thermacell Pro Support

Repeller

Flashing Blue and Yellow

Repeller is Tilted or Knocked Over*

Ensure the Repellers are Upright

Repeller

Flashing Orange and Operating Color

Cap Obstruction*

Clear Obstruction and Move Cap to Closed Position

Hub

Rapidly Flashing

Error

Call Thermacell Pro Support

Hub

Flashes 3 Times and Shuts Off

Cable or Repeller Error

Check the Cables and Repellers
Call Thermacell Pro Support

Hub

No LED on the Power Button

Unit has Blown a Fuse

Call Thermacell Pro Support

* Gen 2 Repeller