Support

Welcome to Thermacell Pro Support - your comprehensive resource for installing, troubleshooting, and optimizing the LIV Smart Repellent System. 

Whether you're performing a hub replacement, installing a new system from the ground up, or resolving app connectivity issues, you'll find step-by-step guidance for every stage of your installation. Browse our detailed installation instructions covering system components and mounting procedures, familiarize yourself with the LIV+2 app features and controls, or jump straight to troubleshooting for quick solutions to light sequences and connectivity challenges. Everything you need to deliver professional-grade mosquito protection is right here.