Support Topics
Getting to Know Your System
Getting to Know Your System
Enter Refill Selection Mode If Not Connected to Wi-Fi
Upon inserting refills into your LIV system, you will need to reset the refill life. Please follow these instructions:
- Turn the System On
- Press and hold the hub power button down for 5 seconds
- LED will turn purple
- Once LED flashes, release the hub power button
- Click the hub power button to cycle through cap color
▪ Yellow - 40 hours
▪ Blue – 100 hours
▪ Gray - 180 – PROS Only - Hold and press the Hub power button for 3 seconds and release button to lock in refill life
Reset the Hub
Resetting the Hub brings it back to factory settings. To reset the Hub:
- Hold the hub power button
- You will see 5 purple flashes
- Keep holding for another 20 seconds until you see a blue flash
- Once you see the blue flash release the button
HELPFUL TIPS
- Give it a Few Minutes - Our repellent is heat activated and the repellers can take 5 minutes to warm up before releasing repellent at optimal levels. Allow a few more minutes for full area protection.
- Don’t Worry - LIV is programmed to automatically shut off after 6 hours of continuous use.
- Repellent Life - Designed to last for long-lasting use. Actual lifespan may vary depending on environmental conditions. Replace cartridges when empty and dispose of used cartridges in the trash. Keep the caps of newly installed cartridges. If not in use for extended periods, especially in hot climates, remove the cartridges from the repellers and screw on the cap. Refer to label packaging for safety precautions and full disposal instructions.
- End of Season Care - Depending on your location, mosquito protection may not be required year round. If not in use for extended periods, remove the cartridges, replace the caps and store them in a cool, dry place until needed again. Keep out of reach of children and pets.