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Work with a Thermacell Professional Partner to get the customized LIV On Demand Repellent System of your dreams. Using a Thermacell Professional Partner lets them get dirty and lets you focus on how to spend your summer. To be connected with a professional in your area, click here and fill out this form.

If you are a homeowner and want to purchase and install it yourself, it is available only on on our site.

If you're a professional interested in adding LIV to your mosquito control lineup, fill out the form here. 

Thermacell Fuel/Mat powered products can not be taken on a passenger aircraft. We typically suggest that you bring your Thermacell repeller and the mats with you, but purchase the fuel cartridges at your destination, if possible. Please, click here for a list of retailers in the United States or Canada.

Our Rechargeable/battery powered products(Radius, E-Series, EX-Series, EL-Series repellers) and Backpacker can be taken on aircrafts. The FAA recommends any devices containing lithium-ion batteries be carried in a carry-on luggage. It is important to ensure that the repeller is powered off and protected so that the repeller is not accidentally activated. For more information please visit the FAA website.

Thermacell battery-powered repellers carry a two-year warranty from the date of purchase. If you register your product, we will increase this to a three (3) year warranty from the date of purchase. Thermacell fuel-powered repellers carry a limited one-year warranty from the date of purchase. If you register your product, we will increase this to a two (2) year warranty from the date of purchase. 

Thermacell warrants that this product, when used in accordance with this label and all other instructions accompanying this product, complies with the product specifications set forth in this label and the associated instructions. To the extent permitted by applicable law, Thermacell makes no other warranties, and disclaims all other warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose. To the extent permitted by applicable law, Thermacell’s liability for default, breach or failure of the product to perform in accordance with the product specifications set forth in this label shall be limited to the amount of the purchase price. To the extent permitted by applicable law, Thermacell shall have no liability for incidental or consequential damages resulting from the use or handling of this product. To the extent permitted by applicable law, Thermacell will not be held responsible for damage, injury or product performance issues caused by use of other repellent refills or any other products or components not manufactured or sold by Thermacell.

For warranty related questions, please contact customer service: 866-753-3837.