We stand behind our products and will replace any malfunctioning repeller, lantern, torch or accessory while it is still under warranty. If you feel your product is not working as designed, please call Customer Service at 1-866-753-3837 or use the contact us form on our website. Our agents will glad...

...sealed gas. "Off the shelf" butane contains propellants and lubricants which would eventually cause your Thermacell device to fail and will void your warranty and any/all liability no limited to performance and/or safety.