Rechargeable

Product Guides & Videos

E65 Series product guide

You can find the product guide here

E95 Series product guide

You can find the product guide here

E Series product guide (E55 & E90)

You can find the product guide here.

EL55 Series product guide

You can find the product guide here.

Radius product guide

You can find the product guide here.

Getting Started

How do I charge my repeller?

When charging your E-Series/EX-Series/EL-Series use any 1-amp supply. Examples of charging options:

Plug your Rechargeable Repeller into any USB wall outlet that provides a minimum of 1-amp or 5 watts & plug your Rechargeable Repeller USB cord into your computer.
Plug your Rechargeable Repeller into any 1-amp charging block minimum.
Plug your Rechargeable Repeller into any power bank of 1-amp minimum

Where is the best place to put my repeller?

Thermacell Mosquito Repellent product works well in outdoor areas where there is minimal air movement, such as decks, yards, and campsites. For best coverage in still air, place the unit close to the ground. This allows repellent to spread over a maximum area. Thermacell products are not intended for indoor use.

Ingredients & Safety

Where can I find Safety Data Sheets for rechargeable products?

We are happy to provide the SDS sheets for your Thermacell. Please note that these sheets are for essential occupational exposure. OSHAs Globally Harmonized Guidelines (GHS) are followed for the preparation of the SDS and address large scale and repeated exposures that may be encountered when manufacturing, moving, and storing bulk quantities. Please reach out to our consumer services for Safety Data Sheets.

Are rechargeable repellents considered toxic?

The Thermacell product may be toxic to mosquitoes and if they are confined in the protective zone. The science and data on our ingredients indicate that they should not be of concern, as used the Thermacell product, for people or pets. Thermacell's extensive data is thoroughly reviewed by the US EPA and multiple other regulatory agencies around the world in the product approval process. You should always use the product according to label instructions.

Can I Use Rechargeable Repellers Near Water or a Fish Pond?

The US EPA and WHO have concluded that there is reasonable certainty that no harm will result to the environment from use of the product. We will be approaching the EPA with additional data, which we hope will allow us to be clearer going forward about the products safety around water. In the meantime, we must recommend as best practice to run battery powered Thermacell repellers 10 feet away from a body of water and 7.5 feet away if you are using the Multi Insect repellent. Thermacell products should not be applied to water per label instructions. Thank you

Do you use Chemicals in the Rechargeable Repellents

We use chemical repellents in our products to effectively protect against mosquitoes.

Are The Active Ingredients in the Rechargeable Repellers safe

All of our formulations and active ingredients have been evaluated for potential human, animal, and environmental exposure scenarios. Data supporting these evaluations has been thoroughly reviewed and accepted by the US EPA and multiple regulatory agencies around the world. As such, they are approved for use when used as directed.

How do you dispose of rechargeable repellers?

If your rechargeable repeller is empty of repellent, dispose in the trash according to label directions. If your rechargeable device is partially filled, contact your local solid waste agency for disposal instruction. Never place unused refills down any indoor or outdoor drain.

How it works & performance

Do rechargeable products kill mosquitoes?

When used as directed, Thermacell products only repel mosquitoes. If left confined within the zone of repellent for extended periods, the mosquito may be killed.

What is the difference Between Fuel-powered and Rechargeable Repellers?

Our rechargeable devices have a built-in rechargeable li-ion battery for power and use a single liquid repellent cartridge. This differs from fuel-powered repellers, which use a fuel cartridge to heat and activate the repellent mat. Rechargeable products are also TSA compliant, so you can bring on an airplane. When purchasing refills, be sure you are ordering the correct type of refill for your repeller. Battery powered repellers use the "rechargeable" refills.

Can you leave your rechargeable repellers outside?

Thermacell Battery-Powered Repellers are built to be durable and resistant to the elements, but as with most electronic devices, we dont recommend that you leave it outside when raining or during other extreme weather conditions.

How do I charge my rechargeable repeller while traveling internationally?

To charge internationally you must use a 100-240 volt adapter input.

Can I use my rechargeable repeller while charging?

The repeller can be used while it's charging, but it will take longer to charge.

Troubleshooting

What do I do if my rechargeable repeller battery will not turn on?

If your battery powered repeller will not turn on, first, confirm a refill is inserted properly.

Second, make sure the top and bottom of the device are fully nested.

Third, check to make sure the repeller is charged.

Fourth, check to make sure it is in Unlock or Auto-Off mode as it will not turn on while in Lock mode.

Lastly, make sure you press and hold the power button to turn on.

What do I do if my rechargeable repeller will not turn off?

If your battery powered repeller will not turn off, press and HOLD the power button for 2 seconds until you hear the descending chime and all illumination around the on/button turns off. If the top is removed, the unit will automatically turn off.

What do I do if my rechargeable refill leaks?

If your rechargeable refill leaks, please wipe off any repellent residue with a cloth or paper towel from the repeller. The refill should still be good to use in your repeller.

Why is there residue on my rechargeable repeller?

Occasionally, condensation can occur on the rechargeable repeller. This is normal. Wipe clean with a rag or paper towel

What do I do if my Radius Repeller will not turn on?

If your Radius will not turn on, please make sure device is charged. Recharging time is almost equal to run time, so it can take almost 6 hours for a full charge. Ensure the top is fully seated on the repeller, the unit will not power on without the top

Why is my battery indicator reading low after charging?

On initial production it is possible for the battery status indicator to remember the last power state prior to charging. Turn the unit on and recheck the battery status after 30 seconds. It will read the true level.

What does the red light indicate on the rechargeable repeller?

There are two low battery indicators: When your battery is too low, you will hear a 3 signal, and If your devices battery is too low to turn on, all 3 battery lights flash but the last light is red. Repeller can show 4 solid lights while 1 red light is showing. This means the repeller will have 30 minutes before it will shut down when repeller is showing a red light, and 4 solid lights.

How do I replace my charging cable?

For a lost of damaged charging cable, you can make use of any cable that works with a Galaxy, Samsung style mobile phone, or a USB listed/certified class 2 power unit charge marke 5V-DC 1000 ma, should be fine. These cables are also readily available at many retailers, like a Staples or a Best Buy.

Why is my battery duration short on my rechargeable repeller?

Environmental factors can alter battery run time. The hotter it is the less battery life you will experience.It is important to maintain your battery. Batteries should not be left fully depleted for extended periods of time. They should be fully charged at least once every 2-3 months.