Shipping Information

All products are shipped via UPS Ground to the 48 continental United States.

Orders received by 2 p.m. EST are typically shipped out on the same day. Orders received after 2 p.m. EST are typically shipped the next business day. You will usually receive your goods within 3-5 business days of ordering.

If you need product sooner than UPS Ground shipping can provide, use the Where to Buy tool to find a retail location near you.

Thermacell® does not ship products to Hawaii, Alaska, Puerto Rico, or Canada because the cost of shipping butane products by air is prohibitively expensive. However, Thermacell products are available at a variety of retailers in those two states. Use the Where to Buy tool to find a retailer near you.

Exceptions: If you are interested in paying for air shipment to any of the 50 U.S. states, which typically costs more than $100, please contact us at 781-430-5267.